FAQ

Absolutely! 🎉 We offer paid trial classes so you can experience the excitement firsthand! Whether you join us on a weekday or weekend, the rate varies, but it's the perfect opportunity to test the waters before making a commitment. Plus, when you sign up, you’ll get 1 FREE class to kickstart the fun! 🌊💙 Reach out today to check availability and rates—we can’t wait to welcome you and your little one!

Here’s the breakdown (all prices include 9% GST):

• Weekday classes: $44.69 per lesson

• Weekend classes: $47.96 per lesson

• One-time enrolment fee: $54.50 (inclusive of GST)

Classes are billed in 4-week terms, so you’ll be charged every 4 weeks for your lessons—easy, predictable, and packed with progress! 📅💪 If there happens to be five Fridays or Sundays in a term, we’ll adjust the billing accordingly. Simple and stress-free! 🎉 🏊‍♀️💦

Our infant class begins at 4 months old! It's the perfect introduction to a safe and nurturing environment for your little one.🌟

In Starfish to Turtle classes (Level 1-4), all lessons are parent-assisted, meaning parents are required to be in the pool with their child. 🌊👨‍👩‍👧‍👦 This helps create a sense of water safety and familiarity with the coach, ensuring a positive and supportive learning experience for your little one. 🐢💦

Each group class and private lesson is 30 minutes of action-packed learning—perfect for leveling up those swim skills! 💦

Each Squad class runs for 1 hour of fun and focused training to take those skills to the next level! 🏊‍♂️💥

We’re all about convenience and going digital! 💡
Fees are paid securely online via our customer portal, using your debit or credit card.
We’re a cash-free swim school, so no need to bring your wallet—just tap, click, and you’re all set! 💳✨

No worries! With our easy-to-use app, you can quickly record your child’s absence with just a few taps—no need to deal with paperwork or talk to anyone. It's that simple, stress-free, and convenient!

Missed a class? No stress—we’ve got your back! 💪
Just let us know at least 2 hours in advance, and once your child’s absence is marked by their Coach, you’ll receive a make-up token to use at your convenience.
Make-ups are flexible and easy to book—because we believe every splash counts! 💦✨

Whether you're off on a family adventure or your little one needs some time to recover, you won’t lose your place in the pool! If you’ll be away for up to 4 weeks, you can secure your child’s spot with a return-ready deposit (non-refundable)—so there’s one less thing to think about. 💙

Here’s how it works:
🔹 Pay one month’s fees upfront as a deposit
🔹 Provide your return date in writing
🔹 Once you're back, we’ll deduct the full amount from your next bill

It’s a simple, stress-free way to pause and pick up right where you left off! 💦✨
Terms & conditions apply.

We’ll miss you! 😢 But if you need to press pause, just give us one month’s written notice. That gives us time to high-five your progress and pass the torch to the next eager swimmer! 🏊‍♂️🌟