FAQ

Marsden Swim School operates throughout the year, with a brief two-week hiatus during the Christmas / New Year period.

Certainly! We provide a paid trial to assess your child's abilities and ensure proper placement in an appropriate class. We make every effort, based on the information provided, to ensure your child is placed in the correct trial level. Trial fees are waived upon signing up.

Both group and private lessons have a duration of 30 minutes.

All developmental, junior, and senior squad sessions are 1 hour long.

There is a one-time non-refundable enrolment fee of $55. Kindly refer to our rates for more details.

Payment is accepted only through debit/credit cards via the customer portal.

Kindly provide a 4-weeks notice before the intended withdrawal date.

Students enrolled in Private / Group Classes  are entitled to a maximum of one makeup classes per term. If without Medical Certificate we require 24 hours notice before the commencement of your child or ward’s scheduled class that he/she will be unable to attend that class. Notice should be sent via email to admin@marsdenswimschool.com.

Please note that any make up classes accrued must be used within 30 days. Once a make up class is booked it must be attended and treated like a scheduled class, if it is missed a replacement will not be given. There will be no makeup classes scheduled until monthly invoices have been paid and all accounts are settled.

There will be no refund or set-off of fees for any make up class not attended, or make up class entitlement accrued but not used.

Please email admin@marsdenswimschool.com. Failure to notify us will be considered a no-show, and no makeup lesson will be offered.

Please contact our team at admin@marsdenswimschool.com if your child is expected to be unable to swim for an extended duration.

Classes will proceed as per normal in sheltered pool area. Classes at covered locations (The Grandstand and The German European School) will proceed as scheduled.

If Marsden Swim School cancels a lesson, we will arrange a makeup at a mutually agreeable time.

Commencing as early as 4 months old offers significant advantages in a child's swimming journey. At this tender age, infants are exceptionally receptive to learning, absorbing skills and techniques rapidly. Initiating swimming early not only contributes to physical development but also fosters cognitive and emotional growth. Studies indicate that early exposure to swimming enhances overall performance, providing a valuable head start in acquiring this crucial life skill.

There is no specified time frame as the individual progress of the child varies based on factors such as the child's unique learning pace, a consistent attendance in lesson and frequency of practice time at home with the parents.

Is essential during infant and toddler classes. most effective swim instructor for their children. guiding them to teach their child confidently.  fostering a positive and enjoyable learning experience for both.

Despite a baby's toilet training status, swim diapers are crucial to contain potential accidents, particularly in a new environment like a swimming pool. Swim diapers, properly sized based on your baby's measurements, prevent contamination of the pool water. This practice ensures a hygienic and clean environment for all participants at Marsden Swim School.

Baby swimming lessons occur weekly, with each session spanning a duration of 30 minutes. This regular schedule provides a consistent and structured approach to your baby's swimming development.